Refund Policy
At VisaSyc Global Overseas Consultants, we are committed to providing excellent services to our clients. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines our guidelines for handling refund requests for our services.
Eligibility for Refund:
1.1 Eligible Services:
Refunds may be considered for certain services provided by VisaSyc Global Overseas Consultants. Eligibility for a refund will be determined based on the specific service and its corresponding terms and conditions.
1.2 Non-Eligible Services:
Some services, such as application processing fees paid to government agencies, visa application fees, courier charges, and other non-refundable fees, are not eligible for a refund.
Refund Request Procedure:
2.1 Initiation of Request:
To request a refund, you must contact VisaSyc Global Overseas Consultants in writing, stating the reason for your refund request, along with supporting documentation, if applicable.
2.2 Timely Submission:
Refund requests must be submitted within the timeframe specified in the relevant service agreement or terms and conditions. Failure to submit the request within this timeframe may result in the request being denied.
Refund Processing:
3.1 Evaluation:
Once we receive your refund request, we will assess its eligibility based on our Refund Policy and the terms agreed upon in the service agreement.
3.2 Processing Time:
The processing time for refund requests may vary depending on the type of service and the complexity of the case. We will make reasonable efforts to process eligible refunds promptly.
3.3 Refund Method:
Approved refunds will be processed using the same payment method used for the initial transaction unless otherwise agreed upon by both parties.
Grounds for Refund:
4.1 Non-Delivery of Service:
If we fail to deliver the agreed-upon service and are unable to rectify the situation, you may be eligible for a refund of the service fee.
4.2 Cancellation:
If you decide to cancel the service before it is initiated, a partial or full refund may be considered, subject to the terms and conditions of the specific service agreement.
4.3 Denied Applications:
In cases where visa or immigration applications are rejected by the respective government authorities due to reasons beyond your control, you may be eligible for a partial refund of the service fee, subject to applicable terms.
No Refund in Certain Cases:
5.1 Providing Inaccurate Information:
No refund will be provided if the service failure or application rejection results from inaccurate or false information provided by you.
5.2 Change of Mind:
Refunds will not be issued due to a change of mind or circumstances after the service has been initiated or completed.
Modification of Policy:
VisaSyc Global Overseas Consultants reserves the right to modify or update this Refund Policy at any time without prior notice. The updated policy will be posted on our website.
Contact Us:
If you have any questions or concerns about this Refund Policy or the refund process, please contact us at:
VisaSyc Global Overseas Consultants
Address: Beside State Bank of India, Pasuputhota, Madhura Nagar, Vijayawada
Email: fly@visasyc.com
Phone: +91 7707879999, +91 7707979999
By engaging our services, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.